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Services Overview

AvenzaIT infrastructure acts as a key driver in managing today’s businesses. Enterprises require a secure, scalable as well as receptive IT infrastructure to meet the time to market demand of the business. The businesses also demand all these infrastructure readiness at lower costs to remain competitive.

AvenzaIT offers end-to-end Managed Infrastructure Services that enables enterprises transform their businesses seamlessly, leveraging emerging technologies.Our Managed Infrastructure Services enable clients maintaining desired service levels, meeting business change needs while bringing down total cost of ownership significantly.AvenzaIT Managed Infrastructure Services portfolio include:

AvenzaIT offers end-to-end enterprise Service Desk for our customers. The enterprise Service Desk portfolio consists of the following: IT Helpdesk Management Service Our IT helpdesk management service is a one stop solution for managing IT helpdesk through Hotline Services, Remote Desktop Support as well as Onsite Support. Our Helpdesk service is bases on industry standard ITIL practices. Exclusive Onsite Support We also provide special onsite support for our customers, served by highly experienced, capable and expert helpdesk analysts. This support is exclusive and dedicated for customers for a limited period of time, e.g. SIX hours or THREE whole days. IT Asset Management Services We offer IT assetmanagement for businesses. This includes hardware, software, licenses management with tracking and conducting periodic audit to ensure optimum use of all IT assets. We also assist customers forecasting IT requirementsto align with future business growththrough consultancy. We have expert teams managing this service for years and serving for 10K+ end-users..

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